Privacy Policy

Introduction

MiniMax3.org is an independent AI video generation platform. This Privacy Policy explains what information we collect, how we use it, when information may be processed by service providers, and the choices and rights available to users.

MiniMax3.org is an independent service and is not the official website of MiniMax.

Information We Collect

Account Information

When you create or use an account, we may maintain your email address, name or display name, profile image, authentication identifiers, email-verification and account status, account creation and update timestamps, language preference, and information associated with your sign-in method. We also maintain session records needed to keep you signed in and protect your account.

Usage and Technical Information

We may collect information about pages and features used, generation and credit activity, timestamps, referral or campaign information, browser and device information, IP address, user agent, approximate region inferred from technical information, and diagnostic or error information. We use this information to operate, secure, troubleshoot, and understand the service; we do not collect precise GPS location through the website.

AI Generation Inputs

Depending on the generation workflow you choose, AI generation inputs may include text prompts and reference media such as images, video, or audio that you submit to create an output. We also process the generation settings you select, such as workflow, duration, resolution, aspect ratio, and other supported parameters.

Generated Content

Generated videos and related task records may be associated with your account. Task records can include the prompt, selected settings, provider and model identifiers, processing status, credit cost, timestamps, provider task identifiers, result information, and error details. Generated outputs may be stored so that you can access or download them through the service.

Billing Information

MiniMax3.org maintains transaction and account billing records needed to manage purchases, credits, refunds, and subscriptions. These records may include order and transaction identifiers, payment-provider identifiers, product or plan information, payment status, amount, currency, billing email or customer identifiers, invoice information, subscription status, and relevant timestamps.

Full payment-card details are handled by the applicable payment provider rather than stored directly by MiniMax3.org.

How We Use Your Information

We use information to:

• Create, authenticate, and manage accounts and sessions.
• Maintain credit balances and transaction histories.
• Validate and process AI generation requests.
• Deliver, store, and provide account-based access to generated outputs.
• Process and manage purchases, refunds, and subscriptions through payment providers.
• Detect and prevent abuse, fraud, unauthorized activity, and security incidents.
• Diagnose errors, troubleshoot failed tasks, and maintain service reliability.
• Respond to support, billing, and privacy requests.
• Understand aggregate product usage and improve the service.
• Comply with applicable legal obligations and enforce applicable agreements.

AI Generation and Third-Party Processing

To perform an AI generation request, MiniMax3.org may transmit the generation inputs and technical parameters necessary to complete the requested task to third-party AI generation service providers.

Information transmitted for a task may include the prompt; reference image, video, or audio URLs; requested duration, resolution, aspect ratio, and workflow settings; the selected model; and a callback URL containing an internal task-history identifier where operationally required.

MiniMax3.org is designed to transmit information needed to process a requested generation task rather than unrelated account, billing, or profile information. The current generation-provider request does not include your MiniMax3.org account email, display name, payment information, IP address, or internal user ID. Third-party AI generation providers process submitted generation inputs according to their applicable service and data-processing terms.

MiniMax3.org may use different third-party service providers over time as infrastructure, model availability, service reliability, or product functionality changes. Providers receive information only as reasonably necessary to perform the relevant service or support MiniMax3.org operations.

This Privacy Policy does not represent that third-party AI providers never use submitted data for model improvement or training. Their handling of generation inputs is governed by the terms applicable to the provider relationship and selected workflow.

Content You Upload and Generate

• Prompts and uploaded reference media are used to fulfill and support your generation requests.
• Generated outputs are returned or made available through the service and may remain associated with your account and task history.
• MiniMax3.org does not sell uploaded creative content or generated videos as personal information or content to third parties.
• You should upload only material you have the right to use and obtain appropriate consent before submitting media involving identifiable people.

Some uploaded reference media and generated outputs are hosted at publicly addressable storage URLs so the generation provider and your browser can retrieve them. Do not treat a media URL as access-controlled or upload highly sensitive material through the generator.

Service Providers and Information Sharing

We disclose information to service providers only as reasonably needed for the services they perform:

AI Generation Providers

AI generation providers may receive prompts, reference media, generation parameters, and technical information necessary to process requested AI generation tasks.

Storage and Infrastructure Providers

Cloud and infrastructure providers may process or host account data, application data, operational records, uploaded files, generated content, or related technical information needed to operate MiniMax3.org. Storage providers may host uploaded reference media, generated outputs, and related service files. Generated outputs are copied to configured object storage when the workflow completes successfully.

Payment Providers

The applicable third-party payment provider processes checkout and payment transactions. MiniMax3.org receives and maintains the billing and transaction records needed to grant credits, manage subscriptions, display billing history, and handle support or refund requests.

Authentication Providers

MiniMax3.org supports email-based authentication and may offer configured third-party sign-in methods. If you choose a social sign-in method, the selected authentication provider processes information needed to authenticate you, and MiniMax3.org receives the account information returned through that sign-in flow.

Analytics and Diagnostic Providers

Analytics and diagnostic providers may process technical and usage information to help MiniMax3.org understand website and feature usage, diagnose experience issues, measure reliability, and analyze aggregate product usage. Custom event tracking is designed to exclude fields such as prompts, passwords, access tokens, uploaded filenames, full URLs, names, email addresses, and payment information.

Legal and Security Disclosures

We may disclose information where reasonably necessary to comply with applicable law or legal process, protect users or the service, investigate fraud or security incidents, or enforce applicable agreements.

MiniMax3.org does not sell personal information.

Data Retention

We retain personal information and service data for as long as reasonably necessary to provide the service, maintain account and transaction records, meet legal or security requirements, resolve disputes, and enforce applicable agreements. Retention may vary depending on the type of information and the purpose for which it is processed.

Uploaded reference media and generated outputs may be retained as needed to process generation tasks and provide account-based access to your content. The current codebase does not establish a single automatic deletion period for these files, account records, billing records, or operational logs.

Account and Content Deletion

MiniMax3.org does not currently provide a self-service account-deletion control or a self-service control that removes uploaded reference objects and generated files from storage. You may contact MiniMax3.org through the Contact page to request applicable account, content, or personal-data deletion.

We may need to verify your identity before acting on a request. Certain transaction, billing, security, dispute, or legal records may be retained where reasonably necessary or required, and deletion from active systems may not result in immediate removal from every backup or record held under an applicable retention obligation.

Security

MiniMax3.org uses reasonable technical and organizational measures designed to protect information handled by the service. Access to account, storage, provider, and payment functions is limited through application controls appropriate to their purpose. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You are responsible for keeping your sign-in credentials confidential and should use a strong, unique password.

Cookies and Analytics

Essential and Preference Technologies

MiniMax3.org uses cookies or similar browser storage for authentication and session security, language and theme preferences, referral attribution, reward and promotion state, and other features needed to operate the website. Disabling these technologies may prevent some account or site features from working correctly.

Analytics

Analytics and diagnostic services may use cookies or similar technologies to collect website usage and diagnostic information. You can control or delete cookies and browser storage through your browser settings and may use browser or provider controls where available. Blocking analytics technologies may reduce analytics collection but should not prevent essential account cookies from operating.

Your Privacy Rights

Depending on where you live, applicable privacy laws may give you rights relating to your personal information, which may include access, correction, deletion, restriction, or objection to certain processing.

To make a privacy request, contact MiniMax3.org through the Contact page. We may need to verify your identity before completing certain requests. Available rights and applicable exceptions depend on your location and the circumstances of the request.

Children

MiniMax3.org is not intended for children. If you believe a child has provided personal information in circumstances not permitted by applicable law or our Terms of Service, contact us.

International Users

MiniMax3.org and its service providers may process information in countries other than the country where you live. Data-protection laws may differ across jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy as MiniMax3.org, its infrastructure, service providers, or applicable requirements change. The “Last updated” date at the top of this page identifies the latest revision. Where appropriate, material changes may also be communicated through the service.

Contact

For privacy questions or requests relating to your personal information, contact MiniMax3.org through the Contact page or email support@minimax3.org.

For billing and purchase-related terms, review the Refund Policy. Your use of the service is also governed by the Terms of Service.

MiniMax3.org is an independent service. MiniMax is not responsible for MiniMax3.org's collection or processing of user information.